Mortgaqe companies send Sandy victims prayers and "virtual hugs," but won't give stricken homeowners a break on payments while they make emergency repairs and wait for insurance payments or government aid.
"In the days after Hurricane Sandy devastated coastal New York and New Jersey, the nation's mortgage companies were quick to offer sympathy to those whose homes -- and lives -- were wrecked.
"If you were harmed or if you know someone that was harmed, please feel this virtual hug that I’m sending your way right now," a writer for Quicken Loans said on the company's "Zing!" blog, which offers customers "amazing insights on money, home and life."
Another Quicken blogger sent "thoughts and prayers" to East Coast storm victims.
But words of support, say some people who live in storm-ravaged neighborhoods, haven't translated into what they most need: a temporary break from paying their monthly mortgage bill while they make emergency repairs, negotiate with insurance companies and apply for federal aid."