“The Environmental Protection Agency (EPA) replaced employee desk phones with calling software used on their laptops, something the union says poses safety issues, including during a recent medical emergency.”

“Justin Chen, president of the biggest EPA employee union, told The Hill that the additional software that’s supposed to handle 9-1-1 geolocation “doesn’t really work, apparently.”

 Chen said that this recently came up during an emergency situation in the EPA’s San Francisco office, adding the issue “ended up delaying a response.”

 Another EPA employee said that the emergency service software “has not worked since the time it was installed” last year.”

Rachel Frazin reports for The Hill June 10, 2026. [2]